Returns & Exchanges
At StaySharp, we stand by the quality of our products and offer a 30-day hassle-free return policy to ensure you are completely satisfied with your purchase. If your order doesn't meet your expectations, we make the exchange or refund process simple and transparent.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.